Central University Help Desks

The increasing variety of widely-used computer systems around the University sometimes means that users are confused about which Help Desk they should contact about a particular issue. Any of these Help Desks should be able to pass on queries which are sent to them inappropriately, but it will generally be quicker to approach the right people in the first place.
Note: please append .cam.ac.uk to each email address listed for it work.

  • The Computing Service Help Desk:
    help-desk "at" ucs, phone 01223 (3)34681, or in person at Computing Service Reception on the New Museums Site, for all questions about services run by the Computing Service. Users of Departmental or College Managed Clusters within the PWF should usually start by consulting their own local support staff.
  • CamSIS:
    camsishelp "at" admin (see also http://www.camsis.cam.ac.uk/cam-only/helpdesk/)
  • CamCors:
    help "at" camcors
  • CamGrad:
    camgradhelp "at" gradstudies
  • MISD (Management Information Services Division, managing the Administrative Computing Network):
    misd.helpdesk "at" admin
  • CUFS (University Financial System):
    UFS_enquiries "at" admin
  • University Card:
    univcard "at" admin
  • Athens:
    lib-athens "at" lists
  • Clinical School IT Services:
    csitss-helpdesk "at" medschl
  • CARET:
    for all services
    letshelp "at" caret
    for CamCommunities
    communityadmin "at" caret
    for the student feedback survey tool
    ostrakon-help "at" caret